Rightworks OneSpace Firm Premier is a technology offering platform designed to provide secure, scalable computing power as a utility to accounting firms and other professional organizations.
The platform is designed to eliminate the need for on-premises servers, storage devices, and backup technologies by providing these services in an online Infrastructure-as-a-Service solution.
One advantage to using the OneSpace Firm Premier platform is that the workstation lifespan can be significantly increased, reducing the frequency of desktop and laptop computer replacement.
As a general rule, new computers with sufficient amounts of RAM, processor resources, and the latest operating system will operate with fewer encumbrances to the firm.
We recommend using name-brand business-class computers, as clone computers are often prone to hardware incompatibilities, which may affect the overall experience when using our platform.
To ensure the best possible experience while using OneSpace Firm Premier, these guidelines should be followed.
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The following operating systems have been verified for compatibility with OneSpace Firm Premier:
Windows® 10 or 11 (Home, Pro, and Enterprise Editions)
Rightworks will not support any workstations which use the registry workaround to install Windows 11 on unsupported hardware.
Apple Mac OS
We will support the latest 3 operating systems released by Apple.
If the operating system is not listed then Rightworks does not provide support.
OneSpace Firm Premier is compatible with Intel®, AMD™, and Apple (M1, M2) processors with speeds of 2 GHz or greater.
8 GB of RAM is the minimum, but we would recommend 16 GB of RAM for a couple of reasons.
As stated earlier, workstations in our environment last years longer than traditional workstations and requirements continue to increase for machines as software developers add more features; having more RAM helps ensure your machine's performance does not take a hit for updating to the latest operating system or other software changes.
Additionally, some employees may need to use applications that run on their local workstation. Having the extra RAM will prepare you for any requirements of said software(s).
If not already, all your new workstations should be purchased with a solid-state drive or SSD.
The technology of SSD stores data differently than your normal HDD, hard disk drive, in that is has no moving parts.
That said, we would recommend machines that have traditional HDD to be updated to SSD.
Make sure all new laptops have a USB-C port as traditional docking stations are being phased out.
Additionally, we are seeing 17” laptops as the new trend. This allows room for the full ten-key pad as well as a larger screen for mobile use.
A high-speed Internet connection is required while using the secure cloud.
In order to achieve optimal performance metrics for your firm’s secure cloud connection, a high quality, high speed, low latency connection is crucial.
When connecting to secure cloud we recommend that the computer be protected from virus and key-logging software by using adequate and up-to-date client-security software.
Wireless networks should use WPA-2 or better Wi-Fi encryption, although a wired connection is the preferred method to connect.
We recommend you confirm you use only Citrix-compatible Printers to ensure they will work with secure cloud applications.
A monitor with a minimum resolution of 1280 x 1024 or higher is required.
We recommend dual 20″ or larger monitors with a resolution of at least 1600 x 900.
A TWAIN-compliant scanner is necessary if you want to scan hardcopy documents directly into most secure cloud applications.
Most scanners available today are compatible with the secure cloud, however your specific model should be verified prior to use.
The type of scanner required should be determined by your own business practices and uses.